A guide to choosing the right post-purchase solution for your business.
When it comes to investing in a post-purchase experience solution, you can either a) buy a ready-made solution tailored to suit your business needs, or b) create your own alternative in-house. But as straightforward as it sounds, it's not always an easy call to make.
Our eBook outlines everything you should consider before making this important business decision, including:
- The resources required to build and maintain a post-purchase solution in-house.
- What functionality you'll need for a robust and successful in-house solution.
- Why in-house maintenance is just as important as the initial build.
- Why a third-party solution is often the most cost-effective and beneficial option.