In retail, retention is everything.

Unfortunately, most ecommerce merchants don't realize how their returns flows and processes create friction for their customers.

Or how that friction makes their customers less likely to remain loyal and purchase again.

If you want to increase repurchase rates and lower your support-related costs, you need to master post-purchase engagement.

Fortunately, that is exactly what this webinar will do—it will explain how you can:

• Identify common post-purchase mistakes
• Lower support costs related to order tracking
• Create engaging tracking pages and emails
• Add personalization to drive sales