Narvar Return & Exchange for

The Ultimate in Returns Convenience

Seamless online returns that go the furthest for consumers with easy drop-off at 200,000+ locations - no labels, no hassles.

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Give consumers the best
returns experience they’ve ever had

Request a demo with a Narvar Shopify specialist.

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Free consumers from frustrating experiences

No more offline, time-consuming returns. Deliver a self-service, online experience that builds consumer loyalty.

Choose from 200,000+ drop-off locations

Offer consumers the choice to return to 200,000+ carrier and retail locations such as The UPS Store, Fedex, Walgreens, Nordstrom and Simon Malls.

Provide peace of mind with timely refund notifications

Give consumers peace of mind with timely refunds notifications via Email.

Simplify the returns experience

Consumers can initiate returns from the comfort of their home and return to a nearby location without the hassle of printing labels.

Advanced return rules for faster value recovery

Accept returns from any channel, and set complex rules to recapture revenue and save costs

Stay ahead with actionable insights

Improve product quality and stay ahead of your competitors via actionable analytics. Benchmark your performance against Narvar’s client base of 650+ retail brands.

Create flexible return rules

One size does not fit all. Deploy tailored returns flows, policies, and fees for different products or customer segments to offer a differentiated experience.

Recapture revenue with seamless exchanges

Retain revenue by providing product exchanges on any platform  and recapture up to 35% in revenue.

Create a winning approach to returns without breaking the bank

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96% of customers who are satisfied with the returns process said they’ll purchase with the retailer again.

Download the State of Online Returns Study  →

Expand your footprint
with the largest reverse logistics network

Narvar's expansive global network allows you to serve large markets with the cost savings and confidence of proven logistics capabilities that scale.

Globally managed carrier network

A global logistics network of over 200,000 drop-off points via multiple carriers, managed for you– every step of the way.

Easily connect Shopify to Narvar

You can easily install, configure and launch Return & Exchange from within Shopify within a couple of days.

Faster refunds, lower shipping costs

In-country package aggregation helps you provide faster refunds. Intelligent dispositioning and freight consolidation lower shipping costs further.

Recover more value with sophisticated item processing

Advanced reverse logistics software in every distribution center helps in item grading, sorting, and routing for faster restocking, recycling, and reselling.