About Us

Our Mission

Simplify the everyday lives of consumers.

Taking care of retail customers isn’t just the right thing to do, it’s good business. Great service can turn one-time buyers into repeat customers—and repeat customers into die-hard fans. And that’s where we come in. We exist to help retailers treat customers the way they’ve always wanted to—but didn’t know how.

Trusted by the retail industry’s best.
Over 1400 & counting.

Why Narvar?

Billions of interactions
across every touchpoint.

From effortless order tracking and timely notifications, to seamless returns and customer care, our platform powers billions of interactions across every touchpoint—Web, Mobile, Email, SMS, Facebook Messenger, Google Assistant, Voice, and more.

Industry expertise is in our DNA.

By bringing together expertise in eCommerce, Supply Chain Management, Customer Care, and Machine Learning, we empower retailers to deliver world-class customer experiences through a comprehensive, turnkey, and scalable platform. All so you can turn shoppers into advocates.

Built by a global team for global customers

Narvar was founded 2012 by Amit Sharma, a retail veteran with deep expertise in omnichannel experiences and supply chain management at Apple, Walmart, and Williams-Sonoma. Since then we’ve served over 125 million consumers worldwide (and counting) across 7 billion interactions, 38 countries, and 55 languages from our offices in North America, Europe, and Asia Pacific.

Today over 70% of U.S. adults have experienced better retail through Narvar.


brands globally


touched worldwide


per year




in funding


year founded

“Creating great experiences starts with digging
into the details everyone else has overlooked.”

Amit Sharma, Founder & CEO of Narvar

Stay in touch

For press inquiries, please email us at press@narvar.com.
For employment verification, please email us at hr@narvar.com.

North America

3 East Third Avenue, Suite 211
San Mateo, CA 94401
+1 (650) 585-9550


United Kingdom
+44 20 7153 6060

+49 89 44136588


+91 80 6891109