Narvar Monitor

Operational excellence meets customer delight

Unlock real-time visibility into your logistics network along with predictive delay intelligence to improve fulfillment performance and drive repeat purchases.

Try it complimentary

Trusted by the world's leading brands. Over 1,200 and counting.

Optimize every mile and minute across delivery operations

Real-time Visibility

A live drilled-down view into every order’s journey from cart to door

Meet your delivery promise even during the busiest shopping seasons.

Reduce expensive and time-consuming where-is-my-order calls.
Improve carrier scorecard and maximize compliance.
Remove friction from customer experiences and fuel the next purchase.

Actionable Intelligence

Predictive delay alerts on shipments at risk of missing the estimated delivery date

Uncover early signals of delivery disruptions and solve problematic exceptions quickly.

Reduce time to resolutions and improve agility in post-purchase logistics.
Operate on the leading edge of fulfillment trends by calibrating your performance with the industry.
Evaluate performance trends through historical data analysis.

A graphic showing the percentage of active shipments with forecasted delays.

“The Narvar platform has helped Sony PlayStation improve efficiencies while delivering engaging customer experiences throughout the post-purchase journey. We love that Monitor is really easy to configure and personalize. We have total visibility into what’s going on with our packages and can manage exceptions proactively. Keeping our delivery promise is key to the brand and Narvar has been a true partner in helping us achieve that.’’

Rahil Desai, Sony PlayStation

Personalized Reporting

Improved productivity across teams with configurable timely reports

Keep logistics, ecommerce and customer care teams in lockstep with total visibility into performance insights.

Reimagine data visualization through building bespoke dashboards and reports.
Automate email alerts for teams that need information promptly to stay ahead of order issues.
Equip your teams to turn a pain point into a valuable customer touch point.

The Narvar Network

Monitor is a native app embedded in Narvar's product suite allowing retailers to reimagine data visualization. Over 7 billion annual transactions form the backbone of Narvar’s technology. This rich data powers our machine learning and allows us to help retailers determine exactly when and how to engage with customers during the post-purchase journey.