Narvar's 2024 State of Returns report is here—get your copy now!
Ditch status-quo, one-size-fits-all returns. → Learn More
Narvar's 2024 State of Returns report is here—get your copy now!
RECOMMENDATIONS
Create a seamless search-to-basket experience and be transparent about what customers can expect during and after checkout.
Make sure that all information a customer might require at this stage of the journey can be found easily including information on their various delivery options and the order deadline for each option. Most critically provide an accurate delivery date, this is a must for keeping customers coming back.
54% of consumers would shop more with online retailers if they provide an accurate delivery date. A further 49% of shoppers actively check the retailer’s return policy before completing an online transaction.
Eliminate shipping anxiety and increase conversion by getting this right.
HP makes sure that all the information their customer might require at this stage of the journey can be found easily including information on their various delivery options including estimated delivery dates and a clear and concise returns policy.
RECOMMENDATIONS
Create a seamless search-to-basket experience and be transparent about what customers can expect during and after checkout.
Make sure that all information a customer might require at this stage of the journey can be found easily including information on their various delivery options and the order deadline for each option. Most critically provide an accurate delivery date, this is a must for keeping customers coming back.
54% of consumers would shop more with online retailers if they provide an accurate delivery date. A further 49% of shoppers actively check the retailer’s return policy before completing an online transaction.
Eliminate shipping anxiety and increase conversion by getting this right.
HP makes sure that all the information their customer might require at this stage of the journey can be found easily including information on their various delivery options including estimated delivery dates and a clear and concise returns policy.
