Narvar's 2023 State of Returns report is here—get your copy now!
Ditch status-quo, one-size-fits-all returns. → Learn More
Narvar's 2023 State of Returns report is here—get your copy now!
Provide the customer with clear and detailed information on the estimated delivery date and time on the product page; giving them the confidence to click ‘buy’.
Be upfront about how the shoppers can return something on the product page, making sure it's easy to understand all the eligibility criteria and options available.
83% of consumers demand a guaranteed delivery date for packages, this is an easy customer service win. Give your customers the power to choose. Also 49% of shoppers actively check the retailer’s return policy before completing an online transaction.
Getting this moment right is critical to securing a sale – today and tomorrow.
Signature Hardware makes sure that all the information their customer might require at this stage of the journey can be found easily including information on their various delivery options including estimated delivery dates and a clear and concise returns policy.
Provide the customer with clear and detailed information on the estimated delivery date and time on the product page; giving them the confidence to click ‘buy’.
Be upfront about how the shoppers can return something on the product page, making sure it's easy to understand all the eligibility criteria and options available.
83% of consumers demand a guaranteed delivery date for packages, this is an easy customer service win. Give your customers the power to choose. Also 49% of shoppers actively check the retailer’s return policy before completing an online transaction.
Getting this moment right is critical to securing a sale – today and tomorrow.
Signature Hardware makes sure that all the information their customer might require at this stage of the journey can be found easily including information on their various delivery options including estimated delivery dates and a clear and concise returns policy.
