It’s time to become more holiday-ready than you’ve ever been. So make your list, check it twice, and make sure you’re following all these post-purchase best practices to ensure a revenue-rich peak season.
Post-purchase communication isn’t sexy, but it’s definitely important. Done properly, it can save ecommerce merchants a whole lot of time while driving repurchase rates into hockey stick growth.
Retailers are sitting between a rock and a hard place: control return-related costs and keep customers happy and loyal through effortless return experiences. Learn how brands like yours can strike a balance between convenience and cost with returns.