Narvar Returns

Join the most powerful and comprehensive returns network

Save costs, get and resell merchandise faster, and optimize reverse logistics.

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Expand your footprint with the
largest reverse logistics network

Expand your footprint with the largest reverse logistics network

Get and resell returns 30% faster

Take friction and procrastination out of returns. No labels, no boxes, no hassles. Customers can drop-off returns to over 200,000+ locations or have items picked up from the comfort of their homes.

Reduce the cost of returns

Leverage a logistics consolidation network that aggregates returns and reduces cost and carbon footprint of package travel. Save on shipping and freight costs by intelligently routing returns to the best warehouse, store, or distribution center.

Turn up to 60% of returns into exchanges

Offer customers easy exchanges with alternate product recommendations and retain revenue by incentivizing store credit or gift cards. Turn first-time customers into repeat buyers.

Advanced return rules for faster value recovery

Accept returns from any channel, and set complex rules to recapture revenue and save costs.

Stay ahead with actionable insights

Improve product quality with actionable insights. Benchmark your performance against the best of Narvar’s 1200+ global brands.

Leverage a robust rules engine

Set granular return rules and deploy tailored flows and fees to offer a differentiated experience. Because one size truly does not fit all.

Drive revenue with product recommendations

Display personalized product recommendations via branded tracking pages and emails.

Power returns from any channel

Online Purchases

Make it easy for customers to return and exchange items bought online, and give them the most options. Establish and manage return granular policies that set you apart.

Store Purchases

Give customers the choice to return store-bought items online, making it convenient for them to initiate returns from home.

Wholesale Purchases

Clear the way for simple wholesale and marketplace returns. Now, clients have one seamless and integrated platform to return multiple items across SKUs and sizes.

Free customers from frustrating experiences

Send timely return tracking and refund notifications across multiple channels such as email, SMS, Whatsapp or Line. 

Offer unmatched choice to customers

We offer retailers over 200,000+ return dropoff locations at carrier and retail locations such as Walgreens, Simon Malls, and Nordstrom.

Check out Narvar Concierge →

Remove all hassle from returns

Save customers the trouble of packaging items or printing labels. With our QR code returns, customers simply hand off the item and they’re all set. 

Learn about Boxless Returns →

Provide convenience beyond reason

Eliminate procrastination by providing the ultimate convenience of completing a return from the comfort of your home.

See how Home Pickup works →
“We were searching for a robust, international solution that could handle the complexities of our business, which led us to choose Narvar.”
Rafael Haymann, COO Horizn Studios