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The ROI of exchanges
Recommended exchanges
Let consumers exchange items for similar SKU options right within their returns flow. Exceed expectations by letting consumers pay the difference or get refunded for items of uneven value.
Configurable returns rules
Create custom and granular return rules to offer unique return policies based on customer segment, product, or return reason.
Offer store credit or refund to original payment method
Choose to offer and incentivize store credit refunds or the option the send refunds back to the original payment method.
Analytics to measure ROI
Measure the ROI of exchanges by analyzing the total percentage of returns that were converted into exchanges and their associated merchandise value.
