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Sharing perspectives and inspiring ideas from the industry’s top experts.

The Importance of Post-Purchase Choice This Holiday Season

A survey-backed approach on how to leverage flexible return and refund options to drive conversion and loyalty during the most important shopping season of the year.

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The Importance of Post-Purchase Choice This Holiday Season

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Narvar’s Top Picks

How to Slash E-Commerce Return Costs Without Sacrificing Customer Experience

Narvar Promise: Beyond Accuracy

Transforming Returns: Nationwide Convenience with Kohl’s Return Drop

Unlocking Ecommerce Success: An Introduction to Narvar Promise

Personalised D2C Post-purchase Experiences at Scale: In Conversation With Clarins

Webinar

Personalised D2C Post-purchase Experiences at Scale: In Conversation With Clarins

Webinar

5 Ways to Maximize Your Customer Experience on Shopify

Webinar

5 Ways to Maximize Your Customer Experience on Shopify

Webinar

A Step Ahead: Post-purchase Lessons for 2022

Webinar

A Step Ahead: Post-purchase Lessons for 2022

Webinar

How You Can Create a Next-Level Post-Purchase Experience Like Seasalt Cornwall

Webinar

How You Can Create a Next-Level Post-Purchase Experience Like Seasalt Cornwall

Webinar

How To Maximize Lifetime Value by Spring Cleaning Your Post-Purchase Experience

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How To Maximize Lifetime Value by Spring Cleaning Your Post-Purchase Experience

Webinar

Using Supply Chain Transformation to Exceed Expectations in Healthcare

Webinar

Using Supply Chain Transformation to Exceed Expectations in Healthcare

Webinar

Building Brand Love Through Your Post-purchase Experience

Webinar

Building Brand Love Through Your Post-purchase Experience

Webinar

Creating a winning approach to returns that won’t break the bank

Webinar

Creating a winning approach to returns that won’t break the bank

Webinar

Making Holiday Count: Retaining Customers Beyond Peak

Webinar

Making Holiday Count: Retaining Customers Beyond Peak

Webinar

Trends Shaping the Future of Retail Customer Communications

Webinar

Consumers. Retail. Technology.

The Importance of Post-Purchase Choice This Holiday Season

The Importance of Post-Purchase Choice This Holiday Season

Narvar’s Top Picks

How to Slash E-Commerce Return Costs Without Sacrificing Customer Experience

How to Slash E-Commerce Return Costs Without Sacrificing Customer Experience

Narvar Promise: Beyond Accuracy

Narvar Promise: Beyond Accuracy

Transforming Returns: Nationwide Convenience with Kohl’s Return Drop

Unlocking Ecommerce Success: An Introduction to Narvar Promise

Unlocking Ecommerce Success: An Introduction to Narvar Promise

Webinar: How to Prepare Your Returns Program for the Holidays

Secure your spot for our upcoming webinars.

Workshop: How Retail's Best Prepare for Peak Season

Webinar: Why Self-Service Exchanges Power Retention

Buyer's Guide: How to Buy a Returns Solution for eCommerce

Webinar: Drive Profits and Repeat Purchases in Outbound Order Tracking

Webinar: Reduce Returns Friction and Drive More Sales

Best Practices for Dealing With Returns in Ecommerce

Post-Purchase Buyer’s Checklist

How Retailers in the UK Are Investing Their Money

Increasing Customer Loyalty in Post-Purchase [Infographic]

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How Empowering Subscribers With Information Increases Loyalty and Cuts Costs

Increasing Customer Loyalty in Post-Purchase [Infographic]

Making Ecommerce Returns A Quick Win for Everyone

How to Increase Subscription Loyalty Using the Post-Purchase Experience

Seasalt Cornwall: A Brand That Understands the Importance of Post-Purchase

The Top 8 Takeaways From NRF’s Big Show 2023

How to Select a Reliable Shipping and Packaging Provider

Do You Know How Common Cart Abandonment Is?

Why Is the Customer Experience So Important?

How Urban Outfitters Rewards Keeps Customer Coming Back

What Does a Great Order Tracking Email Look Like in Healthcare?

10 Post-Purchase “Must-Reads” Before 2023

The Importance of Post-Purchase Choice This Holiday Season

The Importance of Post-Purchase Choice This Holiday Season

Rethinking Returns: How to Tackle the Inevitable

Rethinking Returns: How to Tackle the Inevitable

Unlock Efficient Growth: Join the Reverse Checkout Revolution

Unlock Efficient Growth: Join the Reverse Checkout Revolution

Unlock Long-Term Customer Loyalty with Post-Purchase Innovations

Unlock Long-Term Customer Loyalty with Post-Purchase Innovations

Revolutionizing Returns: The Reverse Checkout Advantage

Revolutionizing Returns: The Reverse Checkout Advantage

The Future of Ecommerce Technology

The Future of Ecommerce Technology

2023 State of UK Returns Report

2023 State of UK Returns Report

2023 State of Returns Report

2023 State of Returns Report

How Retailers in the UK Are Investing Their Money

How Retailers in the UK Are Investing Their Money

State of Returns: The End of One-Size-Fits-All Returns

State of Returns: The End of One-Size-Fits-All Returns

Narvar's Annual Returns Policy Benchmark Report

Narvar's Annual Returns Policy Benchmark Report

Retail Returns Study: Why Consumers Bend the Rules

Retail Returns Study: Why Consumers Bend the Rules

How Brands Are Changing Their D2C Strategy

How Brands Are Changing Their D2C Strategy

Successful Retail Strategies for the Stay-at-Home Economy

Successful Retail Strategies for the Stay-at-Home Economy

A Look Back at the 2021 Holiday Season

A Look Back at the 2021 Holiday Season

State of Returns: Finding What Fits

State of Returns: Finding What Fits

Consumers Tell All: VIP Returns and "Keep the Item" Policies

Consumers Tell All: VIP Returns and "Keep the Item" Policies

Returns Benchmarks Report

Returns Benchmarks Report

State of Returns: New Expectations

State of Returns: New Expectations

The State of Online Returns: A Global Study

The State of Online Returns: A Global Study

The 6 Magical Moments in Retail

The 6 Magical Moments in Retail

How Do You Increase Shopper Loyalty in the UK?

How Do You Increase Shopper Loyalty in the UK?

The State of Returns: What Today’s Shoppers Expect

Bots, Text and Voice: What Cuts Through  the Clutter

Bots, Text and Voice: What Cuts Through  the Clutter